Most teams already have the ingredients for a great product workflow:
- A roadmap (somewhere in a slide deck or spreadsheet).
- A steady stream of customer feedback.
- A changelog, release notes, or “What’s new” feed.
The problem is that these pieces rarely talk to each other. Your roadmap lives in one tool, your feedback is scattered across five, and your changelog is an afterthought when a release goes out the door.
Maplan exists to close those gaps.
Start from feedback, not a blank roadmap
When feedback lands directly in a shared inbox, you can:
- Tag and group similar requests quickly.
- See which customers are asking for what.
- Turn raw comments into concrete ideas.
Instead of starting planning from a blank roadmap, you start from a list of clearly-organized customer signals.
Tie ideas to roadmap items
Once an idea is worth exploring, it becomes a roadmap item. In Maplan, that means:
- The item stays linked to the original feedback.
- You can see which ideas are “Under consideration” versus “Planned”.
- The public roadmap reflects that status in language customers understand.
Now when someone asks “Is this on the roadmap?”, you can point them to a specific card instead of an internal document.
Close the loop with a changelog
When work ships, it shouldn’t just disappear into a release ticket. By connecting the changelog to the roadmap:
- Every shipped item can reference the roadmap card it came from.
- You can quickly notify customers who requested a feature.
- Your public “What’s new” page tells the story of progress over time.
Customers see a clear arc: feedback → roadmap → shipped update.
Why keep it all in one place?
Keeping roadmap, feedback, and changelog together in Maplan means:
- Support has better answers than “I’ll ask the product team”.
- Product has context on why a request matters and to whom.
- Customers feel like their input doesn’t disappear into a void.
If you’re tired of forwarding screenshots into a private channel or explaining the same roadmap decisions in every call, connecting these three pieces is an easy win — and exactly what Maplan is designed to do.